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"There was an error Syncing with Garmin Connect" - Vivoactive HR

Former Member over 9 years ago

Hi.

Last night I synced my Vivoactive HR with my desktop and it worked, then there was an update to my tracker. (Windows 10)
Later on I decided to try some new watch faces as I only got the device on Tuesday.

However when I try to sync it just comes up with an error message when syncing "There was an error Syncing with Garmin Connect".

Does anyone know what this is about and how I can fix it?

I can sync via bluetooth to my mobile but I can't see a way to add watch faces or apps in the mobile app so really want to fix the desktop issue.

I have tried it today on my work laptop (Windows 7) and the same issue happens.

0 Former Member over 9 years ago

Fixed it myself...
Out of the 5 things in my sync queue 3 were watch faces and 1 was personal settings and 1 was personal records.
I deleted personal settings and records from the synch list and it all works again.