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GarminConnect and Activity trackers do not match with active calories?!?!

Former Member over 9 years ago

Something has happened to the active calories in Garmin Connect.
My activity tracker (fenix 3 hr) says I have 250 active calories and garmin connect says that I have 300 active calories.
The active calories are always higher on garmin connect.
In the evening my fenix 3 hr says I have 1100 active calories but garmin connect says 1250 calories after I sync.
The resting calories are on spot all the time. But the active calories are off. Is it a bugg in the latest software?
My wife has a vivoactive HR and the exact same thing happens to her.

Please check your activity trackers and look at your active calories then compare to the active calories in garmin connect after you sync (sometimes it can take a little while to complete the sync).

0 Former Member over 9 years ago

Doesn´t anyone else have this problem??

Please check your pulse watch or activity tracker and look for active calories. Then look in Garmin Connect and tell me if you get the same numbers.

0 Former Member over 9 years ago

I notice this problem as well

My Fenix 3 HR calories do not match Garmin Connect. I bet most people just don't notice. There's some sync issues that Garmin needs to resolve.

0 ascii256 over 9 years ago

I for one have just given up on Garmin being able to match numbers across devices/systems.

0 Former Member over 9 years ago

I've been seeing this recently as well, seems to be only the past couple days. Check out what I wrote in this thread about how I think (jut my opinion) that it might not be a bug: https://forums.garmin.com/showthread.php?351633-Calorie-and-Distance-Calculations-Inaccurate

0 6809056 over 1 year ago

This is a problem I'm experiencing 7 years after the op.

0 trux over 1 year ago in reply to 6809056

6809056 said:
This is a problem I'm experiencing 7 years after the op.

Could you post a photo of the Calories widget on the watch, and a screenshot of the Calories screen in Garmin Connect, demonstrating the issue? Do you use multiple devices (such as watch + Edge), or just a single one?

0 6809056 over 1 year ago in reply to trux

The widget is correct but the data will not push to any watch face that I have found.

0 trux over 1 year ago in reply to 6809056

6809056 said:
This is a problem I'm experiencing 7 years after the op.

6809056 said:
The widget is correct but the data will not push to any watch face that I have found.

In that case it is not at all the same problem as it is the topic of this thread, as you claimed. And additionally a watchface question is unrelated to Garmin Connect Web (that's the forum you are posting to).

You could either search a suitable watchface in the Connect IQ store (assuming your watch is the Instinct 2 and not Instinct 1st gen), or create a new thread on the Instinct (2) forum.

0 6809056 over 1 year ago in reply to trux

Are you this condescending in real life or only when people can't see you?

0 trux over 1 year ago in reply to 6809056

You mean whether I try to help people in real life, answering their questions, and pointing them them to the right directions? Yes, I do it all the time.