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Can't log in to Garmin Connect app

Former Member
Former Member over 9 years ago
I've had this problem for a while now, I cannot log in to my garmin account on my mobile device. I've returned the phone to factory settings, I've deleted the app and reinstalled. I've run it without WIFI, with WIFI, with location, without location.
I simply cannot fathom what is wrong. I have a HTC one M8, and it has worked fine previously.
I get this read when I click either log in or create account:
WE'RE SORRY
Something went wrong, and our site is temporarily unavailable. We're already working to get things back on course.
You can try refreshing the page or find infirmation about Garmin on these sites.

I then try and check the server status and everything is online.

Please help,

Best regards
  • Former Member
    0 Former Member over 9 years ago
    wifi

    Try connecting with WIFI. That is why I couldn't log in.
  • Former Member
    0 Former Member over 9 years ago
    Try connecting with WIFI. That is why I couldn't log in.


    I have exactly the same problem with my Samsung Galaxy S5 and the wi-fi makes no difference. I still have the same error message.
  • Former Member
    0 Former Member over 9 years ago
    We appreciate the discussion, and can understand the frustration of not being able to sign in to GCM. We would recommend that users who are experiencing this, contact Garmin Product Support so that they can do some troubleshooting and investigation. Contact information for Product Support can be found at www.garmin.com/support.
  • Former Member
    0 Former Member over 9 years ago
    We appreciate the discussion, and can understand the frustration of not being able to sign in to GCM. We would recommend that users who are experiencing this, contact Garmin Product Support so that they can do some troubleshooting and investigation. Contact information for Product Support can be found at www.garmin.com/support.


    I already wrote an email , but pending an answer, maybe someone who has had the same problem can help me.
  • Former Member
    0 Former Member over 9 years ago
    Is that the problem would be my version of Android (6.0.1) ?
  • Former Member
    0 Former Member over 9 years ago
    You know what? Forget it, I'll go with Fitbit