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Negative Calories with Fenix3 HR

Former Member
Former Member
Hi,

from time to time connect shows me my active calories as negative! This is in Health segment under Calories. in otther stats the calories are positive 8as they had to be:)
  • Former Member
    0 Former Member
    I am curious about this also. For yesterday I had 1701 resting calories, 478 active calories, but in the "calories" section of the "health stats" in GC it shows that I was -1387 calories for that day.


    WTF?
  • 0
    from time to time connect shows me my active calories as negative!
    Does it really?

    Remember, Garmin Connect (which is an ‘in the cloud’ service, with a web UI you can access in a browser, but the service is also accessible by Garmin Connect Mobile apps) is not Garmin Connect Mobile; and then, Garmin Connect Mobile is not limited to just the Garmin Connect Mobile app for iOS; there are also Garmin Connect Mobile apps for Android and Windows‑10 Mobile.

    This is in Health segment under Calories.
    Can you please send us a screen shot of what you see in your browser showing the symptom you described in Garmin Connect online?

    Otherwise, please clarify the (limited) scope of where you're seeing the symptoms.

    See also https://forums.garmin.com/showthread.php?350402-No-active-calories-recorded-for-steps-on-days-where-an-activity-is-recorded&p=843709#post843709.
  • Former Member
    0 Former Member
    Does it really?

    Remember, Garmin Connect (which is an ‘in the cloud’ service, with a web UI you can access in a browser, but the service is also accessible by Garmin Connect Mobile apps) is not Garmin Connect Mobile; and then, Garmin Connect Mobile is not limited to just the Garmin Connect Mobile app for iOS; there are also Garmin Connect Mobile apps for Android and Windows‑10 Mobile.

    Can you please send us a screen shot of what you see in your browser showing the symptom you described in Garmin Connect online?

    Otherwise, please clarify the (limited) scope of where you're seeing the symptoms.

    See also https://forums.garmin.com/showthread.php?350402-No-active-calories-recorded-for-steps-on-days-where-an-activity-is-recorded&p=843709#post843709.




    This is what we are seeing:


    (according to this thread, garmin is aware of the issue: https://forums.garmin.com/showthread.php?349209-Negative-Active-Calories )




  • 0
    This is what we are seeing:
    I surmised. I've already linked to that discussion thread in my post above, and I've also linked to one of my posts that in turn links to a similar screenshot. My point is that it's not happening in (Garmin) Connect, it's not happening in Garmin Connect Mobile across the board, and it has nothing particular to do with the fēnix‑3‑HR.

    It's only happening in Garmin Connect Mobile app (which is only one of two access methods for the Garmin Connect service) for iOS (which is only one of three operating system platforms that has a Garmin Connect Mobile app), which cannot be assumed to be centre stage for Garmin fitness/running/multi-sport devices at large.

    Thanks all the same for the screenshot.