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Activities not being synced to Garmin connect both android app and web

Former Member
Former Member
Yesterday I completed 2 activities with my Fenix 3 HR. Both activities are stored on the Fenix3 HR, but did not sync to the garmin connect android app and website.

Garmin Support please check what is happening
  • Former Member
    0 Former Member
    Intensity Minutes

    I'm having trouble fairly similar to this. I have a active HR just started using it yesterday. My "intensity" minutes from yesterdays work out show in my watch and on the connect app, but from minutes from todays work out do not. My watch and connect sync, showing the work out I did yesterday and today and the specifics to the work outs, but the none of the minutes of the work today are are added to the weekly "intensity" minutes. It only shows yesterdays minutes.
  • Yesterday was weird day for me. When I tried to log into Connect or even the forums, I would get a 404 error in Chrome. However, I had no problem syncing. Eventually, I decided to try IE and, lo and behold, it was fine. I deleted cookies and temporary internet files, and eventually got Chrome working again. I have to believe Garmin did something yesterday which didn't agree with my system.

    All is ok now.
  • I am having the same issue. I sent Garmin an email asking if they are having issues with Connect and app on phone. The reply I received was basically delete the Fenix pair it again and to also make sure connect is running current software. Did all that and still nothing.
  • Former Member
    0 Former Member
    App not synching info on device

    I am having the same issue. I sent Garmin an email asking if they are having issues with Connect and app on phone. The reply I received was basically delete the Fenix pair it again and to also make sure connect is running current software. Did all that and still nothing.

    I'm having the same issue. All the information currently on my device is not being uploaded . I deleted the app, reset the device, still not working.
    By the way I own the Vivoactive hr