Hi there,
I am the new owner of a Fenix 3 HR for about 1 week.
I have noticed that there is something wrong with the way Garmin Connect reflects distances in relation to steps. For example: it shows that today (Tue) I have done 1374 steps out of a goal of 5009:
[FONT=Courier New]Steps
,Actual,Goal
Tue,1374,5009
[/FONT]
However, the distance I covered as reflected by Garmin Connect is 13.6km! This is impossible.
I do use the watch to record myself when driving / sailing / kite boarding etc, and I’ve begun to realise that Garmin Connect seems to include the distance from these activities into the step total distance as well, even if I delete the activities afterwards. At least that is the reason I think this is happening. I did a drive early this morning that was about 12km, so it looks like this was added.
I note there is another open thread here that seems to describe this issue (https://forums.garmin.com/showthread.php?349793-Garmin-Connect-Daily-Distance), but as my questions are slightly different, I thought I would start a new thread.
My Questions:
1) The watch (Fenix 3 HR) seems to add distance from ALL activities and displays them under the Steps Widget. If I create an activity called “Driving” from an “Other” profile on the watch, and record my trip, the distance I drive appears to get added to the distance under “steps”. Is this a bug? This definitely messes up my daily distance.
2) I also realise that this distance is getting uploaded to the Apple iOS HealthKit under Walk+Run distance! Anyone else experiencing this? This is affecting all my HealthKit data!
3) Is there anyway to do an activity (e.g.: drive / sail / kite board) without this distance going into the daily steps distance?
4) Can we remove this erroneous data from Garmin Connect ourselves?
5) Does this erroneous data in anyway affect the calculation of Active Calories?
6) Has anyone opened a support ticket with Garmin about this? Any outcome so far?
Many thanks for your thoughts back.