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Let the customers vote on what we want out of Garmin Connect

PLEASE listen to your athletes - show us you are listening - let us vote what we want.

Every time I look at the changes that are made in Garmin Connect, I'm in disbelief.

Trainer road uses a product called UserVoice. This allows the CUSTOMERS, not your stock holders to make decisions on what we want.
Keep us, the athletes happy!

0 SUSSAMB over 9 years ago

You can vote ...

Post any ideas at http://www8.garmin.com/contactUs/ideas/

More that post about a particular issue the more likely it will gain traction in the various developer teams.

0 amb67 over 9 years ago

Garmin do listen.... email them and see!

I've emailed them before and they do actually listen to what we say, quite impressive actually.

Love the way they do Beta testing with the customers/end users too, not many companies do that.

0 Former Member over 9 years ago

You can vote ...

Post any ideas at http://www8.garmin.com/contactUs/ideas/

Maybe make this info as well as customer support contact info into a sticky.

0 Former Member over 9 years ago

As purchasers of hardware, we're Garmin customers.

Individual athletes are not the customers when you're talking about Garmin Connect. The customers would be the companies that pay Garmin for the data they collect from us. I don't doubt Garmin is quite responsive to their needs. With respect to Garmin Connect, you and I are the product.

0 scottmeup over 9 years ago

I've emailed them before and they do actually listen to what we say, quite impressive actually.

Love the way they do Beta testing with the customers/end users too, not many companies do that.

Many companies have a non-beta version of their product though :cool:

0 ASmugDill over 9 years ago

PLEASE listen to your athletes - show us you are listening - let us vote what we want.

You can cast your ‘vote’ by submitting feedback and suggestions, but you're in no position to decide or change the outcome that applies to you as a customer (although you can choose no longer to remain one, in which case your opinion will have even less relevance or sway). Listening doesn't mean accommodating, especially not unconditionally accommodating.

0 pshare over 9 years ago

I worked for a consumer packaged goods company in the early 1990's. There was one day where our production line did nothing but setup to produce a product, undo the setup, and then was setup again. This happened at least 4 times that day. Why? Because each time a setup was done, a sales manager would change priorities, and force the changes. Not a single unit was produced that day. We had lots of customers but after the top 10, the rest were all small purchasers.

This happened to us with 10 customers. Imagine what would happen to Garmin developers with millions of customers.