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negative calories and missing HR info

Former Member over 9 years ago

I've just noticed that my last couple of days have been logged as negative calories.

Additionally just today I am missing a big chunk of HR log (7am to 12pm) even though there was a recorded activity with HR log during this period (9:30-10:30)
Seems that was a corruption in the logging/transfer of the daily/continual HR?

0 SarahC13 over 9 years ago

Negative calories for walking

Not just me then? I've had this since Friday. Calories are ok for running on the vivoactive and cycling on my Edge the walking stats are just haywire.

0 Former Member over 9 years ago

I've sent an email to Garmin about these negative calories today. Was wondering if its something with their mobile app as I can't see the problem on my laptop. My steps aren't uploading properly either, it seems like not all of the database knows I've uploaded them, as I can see them on one screen on my laptop but they haven't filtered through across the whole connect app. They're not appearing on my 7 day record of steps.