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auto sync

Hi,

Hopefully this is in the right forum. I am having issues syncing with Strava. After every run, I have to open Garmin Connect, and turn on Bluetooth on my watch to get it to sych. On the Garmin connect app, auto upload is grey out, could that cause my problem? How do I fix that?

Please and Thank you!
  • After every run, I have to open Garmin Connect,
    The Garmin Connect Mobile app needs to be running for auto-sync to occur.

    and turn on Bluetooth on my watch to get it to sych.
    Do you manually switch off Bluetooth on your watch between syncs (or runs)?

    On the Garmin connect app, auto upload is grey out, could that cause my problem?
    I don't think so; see this post.

    How do I fix that?
    I'm not sure. I leave Bluetooth enabled on my watch when I run (but it disconnects if I'm out of range of a paired mobile device anyway), I leave the Garmin Connect Mobile app running on my iPad (but not necessarily as the app in the foreground), and when I get home and unlock my iPad it usually auto-syncs.
  • I don't turn off Bluetooth. Up until a month or so ago, I didn't have to do anything for it to sync. Now, I have to turn on Bluetooth on my watch, and then open Garmin Connect. Everytime. I guess it is losing that Bluetooth connection somehow. Strange. Thanks!