I have already created this thread for my problem in the Fenix 3 forum because originally I thought this is a problem with my watch, but now I think it is actually a Connect problem. The issue is the following:
I have a new Fenix 3 HR watch and use it as an activity tracker all day long and of course also to track my activities. I also sync with Myfitnesspal. Now I'm not 100% sure if it's connected to the cycling activity, but every morning after my cycling activity into the office (with GPS and auto-pause when standing still at traffic lights etc.) I notice that after syncing with Connect there is a huge discrepancy in the distance covered by my steps between Connect and what my Fenix itself shows.
Just an example of today: when I go into today's overview of my activities on the Connect webpage by selecting "Today" in the steps widget and then selecting the "Activities" tab, I see an overview of my activities for today so far. Currently it looks like this:
You can see that Connect thinks that I have covered already 4,36 km with my "Daily Steps" activity although there are only 519 steps so far! That's about 8,4m per step on average! That's just simply impossible and also screws up my active calories because Connect thinks I have already burned 290 calories with this crazy steps activity :-(
Now the interesting thing is that my Fenix watch actually shows the correct distance in its steps widget, a total of only about 4,7km (that widget always shows the combined distance of steps and all tracked activities). So the watch has tracked the correct distance, which leads me to the conclusion that it must have been Connect that somehow screws up that distance.
I have already contacted Garmin support with this but so far they haven't replied. This issue is driving me crazy because I cannot rely on the calculated active calories anymore.
Has anyone else encountered this? Is this a known issue? Have I misconfigured anything?
