This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Connect problems on connecting to server

Former Member
Former Member
I've been getting error since yesterday when I wanted o sync to garmin connect, it kept failing to transfer, so I deleted the app and reinstalled, then it turns out I can't log in, even with the app and the website. The app kept refusing to connect, while the webpage says Internal Error with a huge list of logs underneath it. I have attached a picture of the website error below.

  • Former Member
    0 Former Member over 9 years ago
    Same for me. Neither GCm or GC or GE works.
    So must be a server problem...
  • Former Member
    0 Former Member over 9 years ago
    Same for me. Neither GCm or GC or GE works.
    So must be a server problem...


    Thanks for clarification, glad to know I'm not the only one who has these problems.
  • Former Member
    0 Former Member over 9 years ago
    I've been getting error since yesterday when I wanted o sync to garmin connect, it kept failing to transfer, so I deleted the app and reinstalled, then it turns out I can't log in, even with the app and the website. The app kept refusing to connect, while the webpage says Internal Error with a huge list of logs underneath it. I have attached a picture of the website error below.



    There is a current issue

    See https://connect.garmin.com/en-US/status
  • Former Member
    0 Former Member over 9 years ago
    lost data

    As a result of this down-time my step and HR data for about a day has been lost by GC.

    I would include my HR track for yesterday, but the interface doesn't work when I try to add a screenshot. Instead you'll have to take my word that there are no entries shown from Sat 3.30pm to Sun 5pm (CET daylight saving).

    Without a reliable cloud back-end the Vivo devices (e.h. Vivosmart HR) are of much reduced value. The cloud back-end is a significant part of the reason why these gadgets cost so much. We therefore have a right to expect that this back-end works as expected.
  • Former Member
    0 Former Member over 9 years ago
    As a result of this down-time my step and HR data for about a day has been lost by GC.

    I would include my HR track for yesterday, but the interface doesn't work when I try to add a screenshot. Instead you'll have to take my word that there are no entries shown from Sat 3.30pm to Sun 5pm (CET daylight saving).

    Without a reliable cloud back-end the Vivo devices (e.h. Vivosmart HR) are of much reduced value. The cloud back-end is a significant part of the reason why these gadgets cost so much. We therefore have a right to expect that this back-end works as expected.


    Strange, this all happend when Berlin Halfmarathon gathered 35000 athletes..... alot of us use Garmin....