This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

https://connect.garmin.com/en-US/status is back up

Good news! https://connect.garmin.com/en-US/status isn't temporarily unavailable anymore.

It says GC is up...
  • Former Member
    0 Former Member over 9 years ago
    Unfortunately the app has resized screens - at least on my iPhone 4s - and I can't get my VS HR paired because I can't access the 'next' button. I've reinstalled the app, done both soft and hard reboot of phone without success, and so I have no way of updating my stats. Whose bright idea was it to make the VSHR phone-only update? I much preferred having the dongle option of the vivofit as a backup to bluetooth.


    If you connect your VSHR to your computer using the charging cable, the device will go into mass storage mode and you should be able to sync your device through Garmin Express. You could do this if you prefer to sync your device with the computer, until the app is updated to resolve the issue on smaller iPhone screen causing the next button to not appear properly.
  • Former Member
    0 Former Member over 9 years ago
    There was some unscheduled Garmin Connect maintenance yesterday. The maintenance is complete and all data should be syncing. We apologize for the inconvenience.



    This heartfelt apology has made me feel so much less frustrated with Garmin.:rolleyes:
  • Former Member
    0 Former Member over 9 years ago
    If you connect your VSHR to your computer using the charging cable, the device will go into mass storage mode and you should be able to sync your device through Garmin Express. You could do this if you prefer to sync your device with the computer, until the app is updated to resolve the issue on smaller iPhone screen causing the next button to not appear properly.


    Thank you for the help! For some reason Garmin Express wasn't syncing when I connected to the computer, but I reinstalled it and thanks to you I now have a work around, at least until the app gets updated.