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Garmin Connect changing time of workouts?

Former Member over 9 years ago

I work out at night, typically between 8 and 10pm eastern time. I wear my VivoActive with HR Strap to record my heart rate and duration (I have to set it to 'indoor walking', but change it in Garmin Connect after). When I am done working out the workout syncs with my phone/Garmin Connect and I can see it online.

But two days in a row when I wake up it tells me I've already worked out that day. When I go on Garmin Connect, it has changed the time of my workout from whenever I actually did it (again, typically around 9pm) to 2am instead. So if I work out on March 29 at 9pm, I can see the workout immediately thereafter, but then today it shows as March 30th at 2am.

Has anyone else experienced this? I can go in and change it back but I'd rather not have to.

Thanks.

0 NickMN over 9 years ago

I had some very similar odd data issues after i did a soft reset to help with GPS accuracy (didn't help). It shifted that days data (steps, sleep, etc) - figured it out when I noticed my time was off by 6hrs!

Had to get GPS satellite lock outside to get the time to be correct. Everything has been fine since. Is your time on the watch right?

0 Former Member over 9 years ago

I had some very similar odd data issues after i did a soft reset to help with GPS accuracy (didn't help). It shifted that days data (steps, sleep, etc) - figured it out when I noticed my time was off by 6hrs!

Had to get GPS satellite lock outside to get the time to be correct. Everything has been fine since. Is your time on the watch right?

Yeah, the time on my watch is synced via BT with the time on my phone, both of which are right. And like I said, I can view my workout at 10pm on the Garmin Connect site, so it's not like it isn't syncing with Garmin Connect until 2am. It's just that the time on the workout is changing overnight somehow.

I've only had the watch a week, maybe a soft reset will help in my case? Hard to tell if the issue is between the watch and my phone, or my phone and Garmin Connect, or within Garmin Connect itself.

0 NickMN over 9 years ago

If I was you I would try uninstall/reinstall the App as well

0 Former Member over 9 years ago

OK I think I found the solution in this thread: https://forums.garmin.com/showthread.php?345434-Fenix-3-syncs-to-Garmin-Connect-as-Greenwich-Mean-Time-when-not-using-GPS-based-apps&highlight=greenwich+time

My Garmin Connect settings (on the site, not the app) was set to upload non-GPS events at Greenwich Mean Time. I just changed it to my time zone. It didn't fix the workout from last night (which was showing 1:27am...I had to fix it manually), but we'll see what it does with tonight's workout.

Hopefully this helps others with this issue. You'd think Garmin could use any number of location-based data elements to make the default non-GPS upload timezone to be a bit more relevant.

0 ASmugDill over 9 years ago

I have an example of another time zone confusion twist in Garmin Connect

I created a custom workout yesterday to test how pace alerts work, dragged it onto my Calendar in Garmin Connect, then sent it to my FR235. Then,

For the first trial (‘Pace alerts test run #1’), I started the custom workout from Training»My Workouts.
For the second trial (‘Pace alerts test run #2’), I started the customer workout from Training»Training Calendar.

When I got home, I synced my watch and uploaded both activities in the same session.

Curiously, in Garmin Connect, ‘Pace alerts test run #2’ is displayed with the wrong timestamp, even though there is evidence that it recognises that the activity happened after ‘Pace alerts test run #1’ chronologically. On the FR235 itself, when I go to review History»Activities, it correct shows that the second trial began at 18:20 and not 17:20.

I note that we're still observing daylight saving time here (for a few more days); the applicable GMT offset is +11. However, Australian Eastern Standard Time (i.e. when not observing daylight saving) is GMT+10. I suspect that the timestamp for ‘Pace alerts test run #1’ is displayed per GMT+11, while the timestamp for ‘Pace alerts test run #2’ is displayed per GMT+10; and that how the workout was started causes a different time zone to be written into the record of the activity by Garmin Connect upon upload.

<EDIT>
However, when I drill down into the activity detail, the navigational order of the two trials is reversed, as if the timestamp sans time zone information is used to determine which one took place later.