Buyer beware! Garmin has been astonishingly unresponsive to consumer feedback. After having submitted the same constructive feedback for months to the innovation team (does this department really exist?) let's try the forum! so here it goes...
Two very quick and easy ways to improve this app are:
1. Allow daily competitions in the leaderboard between friends.
2. Allow users to preview which badges they can earn ahead of time. Even if the graphics are dark then we can still see what we are working towards. It's hard to get motivated for something that has already happened in the past. It would be great if you could see how many badges you've earned and how many badges you can earn total. Fitness trackers are in the business of extrinsive motivation. Please either get in the game, or get out. It's very frusterating to have purchased a half way there product, especially since this company refuses to help itself by responding to constructive, common sense feedback.
This started out as a small issue, but the lack of response and the reluctance to address these shortcomings make me really regret buying a garmin product for me and my girlfriend. That being said, there is a lot that Garmin is doing right. I recognize that Garmin Connect has potential. Raw information can be dry and boring though, so I'm giving you some constructive tips on how you can make your platform more fun and engaging on a silver platter. If you're frusterated by these sorts of comments, imagine how the people who spend money on your products and are continually unsatisfied with their purchases feel. :(
Thanks,
Mark Raby