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Vivifit will not sync with Garmin Connect on the LG G3
Former Member
My Vivofit will not sync with my Garmin Connect app on my LG G3. IF I can get it to connect via bluetooth, the sync fails. I haven't been able to sync in 2 weeks. I have also emailed Garmin 4 times with no reply. Anyone know what is going on?
My Vivofit will not sync with my Garmin Connect app on my LG G3. IF I can get it to connect via bluetooth, the sync fails. I haven't been able to sync in 2 weeks. I have also emailed Garmin 4 times with no reply. Anyone know what is going on?
I have the same phone, LG G3, and used my VivoFit and the Garmin Connect app for over 14 months without any real issues. My phone received the Android 6.0 (Marshmallow) update and I no longer can synch. I read up on the "location" enabling in 2 settings on the phone, but that hasn't worked. I did receive this from a Garmin support rep, again it did not work for me. Maybe you'll have better luck than I.
We are sorry to hear about these Bluetooth issues you are experiencing with your vivofit.
We first advise that you remove your vivofit from the Garmin Connect Mobile application, then you can:
Log out of the application
Force close the application (from the phone Settings options (usually Settings>Apps or Manage Apps, select Connect Mobile and touch “Force Stop”)
Clear the cache on the app (from the phone Settings options (usually Settings>Apps or Manage Apps, select Connect Mobile and touch “Clear Cache”)
I did all of this, and it will not re pair to the device. The sync fails because it disconnects Then, I have to exit out because it just says disconnecting. Please help!
