Hello
I bought a new phone Moto G 3rd Generation and straight away it upgraded to OS Marshmallow, I bought the phone mainly as I want to buy a Garmin Vivoactive and at the moment I have a new Forerunner 15, I know there is no blue tooth on the Forerunner but I can still log in to the app to see what my activities are if I have already synced them to my pc via the cable.
Everything works fine on my old phone the tablet and the pc but as soon as I try to connect to the app on my Moto g I just get a message saying ' A problem occurred while signing into Garmin Connect'.
I have uninstalled and installed, took off security, enabled location settings, even tried a new account but it won't even go as far as trying to connect, it even says on another message when I try to download 'which Garmin devices can I use? at the bottom of the screen' it says 'Dowloading device list failed. Make sure your device it connected to the internet and try again' and of course it is. I have also tried with the wi fi on and off but nothing. So I am not happy as I would like to buy the Vivoactive but not if I am not able to connect to the phone the phone cost me enough as it is, so Garmin pull your socks up and sort this out please :)
Any advice please?
Thanks