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Garmin Connect seems to be down :-(

Former Member
Former Member
Both the web site and app connectivity seems to be down at the moment, at least for me. Anyone else having issues?
  • Former Member
    0 Former Member over 9 years ago
    Same here.

    Initiating a sync via the watch comes up with "Transfer Successful". Initiating an auto-sync via the app also appears to be successful, however, no updated data shows up on either the app or the GC website due to the fact that it's all down. I wonder if all that data is lost now...


    Appears to be back online according to "Status" page BUT as I feared, all data which I've synced during the down time seems to be missing. Sleep data, HR data, Steps all not showing up. Hopefully it's just sitting somewhere on the server and requiring reprocessing otherwise really, really bad on Garmin's behalf if it is in fact lost.

    As it stands, all my data since my last sync is gone. It's now 12pm, last sync was about 8pm last night. It's also stuck in some state where it hasn't really crossed over for the day due to the failed syncs. It wouldn't surprise me if this completely screws up my accound as Garmin IT are utterly useless and would no doubt have nothing in place to protect from such an event.
  • I lost sleep data from 7th

    I lost sleep data from 7th. It says "No data yet".

    On the previous day - 6th Feb - it tells me "Looks like you changed time zones. Your charts will make more sense tomorrow". I did not, and they didn't.


    How can I get this data back?