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Garmin Connect Web BROKEN in Australia

maevans1969 over 9 years ago

Hello Garmin
I've logged a support ticket with _both_ your USA and AU Support teams to find out when Garmin Connect will be working again.

You took Garmin Connect Web down for maintenance over 48 hours ago and it has been stuffed since. I can log in but my tabs are missing, widgets don't load and the icons on the left hand side of the screen (widgets, notifications, person etc.) don't work either.

I've tried two different OS's (Mac OS and Windows 7) and three different browsers (Safari, Chrome and Internet Explorer) so definitely a problem with your site. Not sure why it was made available again when it was clearly so broken!

Can you please let us know when it will be returned to use? Garmin Support AU tell me they are waiting on Garmin USA to fit the issues and advise that it has been resolved.

Thanks
Mark

0 SUSSAMB over 9 years ago

It's been working fine for me. What link are you using? Try here https://connect.garmin.com/modern/

Note the symptoms you describe point to a program like Ghostery blocking Connect.

0 Former Member over 9 years ago

I live in Germany and some pages are also broken for me like trophies (maybe it's not called like that in english as I'm using the german page)

0 Dr Phil over 9 years ago

Clear your browser caches. Been working fine for me in Central Victoria since a little hiccup a couple of days ago - Safari on Mac El Capitan

0 maevans1969 over 9 years ago

Tried that a few times and have also cleared Safari history. Odd thing is that it persists across multiple browsers (Safari, Chrome and Firefox).

0 Dr Phil over 9 years ago

As already suggested, it appears that you might have something blocking the site. It's working fine here (I am in Aus at the moment in Central Victoria) with this morning's activities uploading fine and no problem seeing them.