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Incorrect time shown in graphs.

Former Member over 9 years ago

I did a search and couldn't find anything on this. So it is probably me.:o

The times shown on the horizontal axis of graphs are not the correct time. For instance on the "All Day Heart Rate" graph the latest time shown is 9:38 AM, but the current time is 3:40 PM. Or the sleep graph shows me getting up at 3:37 PM when I got up at 7 something AM.

I have checked the timezone and it is correct. My VivoSmart HR shows the correct time, as to my computer and phone. I am using Windows 10 and the Edge browser when this happens.

0 Former Member over 9 years ago

I just checked my iPad and the times on the horizontal axis are correct.

0 pshare over 9 years ago

What about Head & Shoulders icon - settings - display settings. Is the timezone correct there?

0 Former Member over 9 years ago

Time zone

Make sure your time zone upload setting is correct by clicking the person profile icon ( using the Garmin connect online) over on the left side then click on settings and you will see the upload time zone setting.

0 Former Member over 9 years ago

Umm, I mentioned in the first post that the time zone was set correctly. I just verified it again.

And if it was wrong, then the web version of Garmin Connect on my iPad and Windows would both be incorrect, not just the windows version.

0 Former Member over 9 years ago

Ok, I synced just now and looked at the data. The graphs are now labelled correctly. So the problem is gone for the moment, but I am wondering why they were wrong yesterday.