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Why "device unknown" in garmin connect for Fenix 3?

Hi,
Every time I connect the device to transfer activities to GC the activity shows "Unknown" or "Rubber Ducky".
This is where the following is written:
Software: 6.50.0.0
Elev Corrections : Disabled
Summary Data: Original
However, everything is transferred.

Is there a way to have GC recognizing the device in this place?
Garmin Express does not show any error and the device is alse seen in GC.

Any idea to solve this issue?
Thanks

0 ProH4Ck over 9 years ago

Morning's run from my Fenix 3 bugged too:

https://connect.garmin.com/modern/activity/1025592037

0 sdegan09 over 9 years ago

Exactly the same thing.
Anyone any idea?

0 ProH4Ck over 9 years ago

Exactly the same thing.
Anyone any idea?

Probably it's a database update... let's see if in some hours they'll fix.

0 aregarm over 9 years ago

Same Problem

Same with my fenix 3.

tried to upgrade to firmware v. 6.63 beta, hard reset fenix, reconnect with the app, no Success (it started right after 6:50 firmware update).

0 ProH4Ck over 9 years ago

https://connect.garmin.com/modern/activity/1027168904

swim activities bugged too... please Garmin solve this problem!!!

0 xaviescu over 9 years ago

Same problem here

0 HeikiPruul over 9 years ago

C'mon

C'mon guys - is it a really problem?
Don't see your watch logo there and name of the watch - big deal.
Device is working properly, you can see all data. I really think it is minor issue what Garmin will solve in near future but there are lots of other more important and quicker response needed issues up.

And yes, I have to same "problem"

0 Former Member over 9 years ago

Same issue

I have the same issue. Garmin, why no response? This is one of the more expensive devices.

0 Former Member over 9 years ago

Device unknown for me too. Now running 6.90

0 Former Member over 9 years ago

Why "device unknown" in garmin connect for Fenix 3?

Same problem here!!!!!
https://connect.garmin.com/modern/activity/1098179135

Unknown
Software: 6.90.0.0
Correcciones de altura : Activado
Datos resumidos: Original