This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Error at Personal Information page: Could not save your Personal Information,please..

Former Member over 9 years ago

When entering Settings->Personal Information->Hit Save (after changing or not changing any values) I get the error message: "Could not save your Personal Information, please check your values and try again".

I know most of the fields can be set at Connect Profile page, but not all of them (e.g. Lactate Threshold Heart Rate).

I would appreciate having this error fixed.

Thanks!

0 GL_VR over 9 years ago

Got the same error message.
In my case the issue was the VO2 (cycling) that was not set in the watch and set to -1.0 within the Garmin connect website. As soon as I changed to another reasonable number (copy the VO2 value from running) I was able to properly change any edited filed.
Hope it helps.
Regards,
GL

0 Former Member over 9 years ago

Setting the VO2 Max (Cycling) field did the trick, thank you GL!
However I find it quite strange that no Garmin member managed to reply with this answer earlier.

/ Mattias