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Incomplete Map in GC but distance and pace are accurate

Former Member over 9 years ago

This is the second time in a month this has happened. I ran a route I am familiar with and my Vivoactive was giving me seemingly accurate stats along the way - distance and pace. The final distance was accurate (including pace/time) but when it sync'ed with GC, only half the map shows up. It's basically as if I started around mile 3 of 4.6. So while my stats show a 4.6 mile run, the map reflects a route that equals around 1.5 - 2 miles. The first three miles are not there.

Ideas on why this has happened twice?

0 ljdelgadob over 4 years ago

Did you ever solve it? I am getting the same problem just now!

0 seilogramp over 4 years ago in reply to ljdelgadob

Could be a problem with the ephemeris data file on the watch.

Plug the watch into a computer
Open the device hard drive
- Windows:
  - Open File Explorer
  - Click on This PC
  - Open the Garmin drive
- Mac
  - Open Finder
  - Go to Computer
  - Click on the Garmin Drive
Once in click on the Garmin Folder
In the Garmin Folder delete the RemoteSW folder.
Sync with Garmin Express
Place device outdoors with a clear view of the sky for approx. 30 minutes.

Issue: No map due to expired EPO

0 e7andy over 4 years ago in reply to ljdelgadob

It could also be that you started the activity before you got a GPS position.

0 NADODIGANESH over 2 years ago in reply to e7andy

Have the same issue, quite likely I started the activity before it fully locked to GPS. I even see the gpx file size quite smaller than the rest. However, the mp seems to be visible from the device. The gpx file has none of the data. (Device Edge 705)