Mobile Apps & Web

Garmin Connect Web Not able to sync since yesterday

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Not able to sync since yesterday

arno910XT over 9 years ago

hi,

i am not able to upload my activities from my watch 910xt to garmin express since yesterday evening.

error is : there was an error syncing with garmin connect.

i have checked this webpage and i see message bad request : http://connect.garmin.com/status

do we know if the garmin connect is having issues at this time ?

0 Former Member over 9 years ago

vivofit 2 not syncing

My syncs keep failing too, despite restarting my phone and trying at various different times. I also notice that when I try to connect to my device settings on Garmin Connect that I get a "Network Connection Error" which is clearly an external problem seeing as my phone has full coverage, bluetooth is enabled etc.

If Garmin can't support their products what are we paying for??? Not impressed!

0 Former Member over 9 years ago

same. not sync anything since this morning..

same. not sync anything since this morning..

0 CROWZ187 over 9 years ago

connect.garmin.com is offline, too.

The request results in:

"Internal Error

Sorry, we encountered an internal error.

Details

User doesn't have proper roles.
[...]"

0 Former Member over 9 years ago

all status are currently down, it is scheduled maintenance.

https://connect.garmin.com/en-US/status

all status are currently down, it is scheduled maintenance.

Current Status at 10:05:30 AM GMT+2

Garmin Connect is currently undergoing scheduled maintenance the site will be back up soon. We apologize for any inconvience.

0 Former Member over 9 years ago

How long is the scheduled maintenance? It has been down for at least 8 hours so far.

0 Former Member over 9 years ago

Poor show from Garmin, I've spent 30 minutes uninstalling, re-pairing etc only to find it's their end.

I only got the 6.10 update this morning and assumed it was an issue with the update.

I'll make a note to check the status page in future.

0 IanBlackburn over 9 years ago

How long is the scheduled maintenance? It has been down for at least 8 hours so far.

+1 here.

To say: "will be available soon" and "Garmin Connect is temporarily unavailable. Please try again in a few minutes" for more than 8 hours does not encourage confidence that this is going well, and reflects badly on the way this upgrade has been managed. Some transparency would be good.

0 Former Member over 9 years ago

SAme Here with my Vivoactive

I'm not able to sync since yesterday at about 7pm... came back from work with low battery on my cell and thought that was it but no... still the same problem today... the phone IS connected to the watch because I can use the remote to play music, see my notifications and weather, but couldn't upload sleep stats and it's not syncing my daily activity...