Hello, I am having issues with the Personal Records feature in Garmin Connect. Let's say I did a 4.1-mile run, with the first mile being a slow warm-up, and the next 3.1 being at a faster race pace. In the past, Garmin would notify me if my 5k was a new Personal Record, and it would load the 5k time properly. For example, if I ran for 27 minutes, but within that run I did a fast 5k of 19:00, Garmin Connect would suggest a new 5k PR of 19:00.
This recently has changed. I recently ran 13.4 miles in a time of 1:30:50, which is personal record pace for me. However, instead of calculating my half-marathon (13.1 mile) time, Garmin suggested a new PR of 1:30:50 for the half marathon. Clearly, if I ran 13.4 miles in 1:30:50, my time at the 13.1 mile point was something less than that.
I emailed Garmin support on this issue and was told that I would need to stop running and save the workout at 13.1 miles in order for Garmin Connect to calculate my true half marathon time. Is anyone else having this issue? When did this occur?
Here is the email I received from Garmin:
"Thank you for contacting Garmin International. I'll be happy to assist. Garmin Connect will show you the time for the activity. It will not isolate the time that you hit a personal record. If you want the time for the personal record to match when you hit that marker, you'll need to stop the watch right at 13.1 miles."
TL/DR: It seems that Garmin is no longer supporting PRs for shorter distances within longer runs. Any help/advice would be appreciated. Thanks!