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Problems with Garmin Connect

Former Member
Former Member
Hi, I'm syncing my Vivofit with either Garmin Express on PC or Garmin Connect for Android, but something's definitely off. I'm not sure where, so I hope I'm posting this in the right place.

- Not all my steps are synced over. A couple hundred are still missing.
- I'm missing about 15 minutes of my workout from "activities".
- I suddenly got badges for both 3 AND 4 times my goal today. My goal was 6481. Steps counted (as per Connect: 12560).
- I'm on third place on Challenges, even though I've passed both no 1 and no 2 today, it seems. What's weird, is that my total says 573, and today says 12560.... These should probably be equal, since it's Monday?

I've synced several times, both with Garmin Express and Garmin Connect for Android, still the same result both places.

I'm not 100% sure, but I don't think this should be related to my on and off problems with the top of the display dimming. It has been fine for a few days now, but dimmed again for a little while this afternoon. Seems ok now, though. No messages about needing new batteries, yet.
  • Former Member
    0 Former Member over 9 years ago
    Same here

    Large chunks of my steps are randomly missing. Breakdown is consequently nonsense. Daily steps totals are accurate
    Uploading tonight resulted in my daily steps showing as yesterday and therefore not in this week's challenge. Date and time of upload is correct.