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garmin connect sync many duplicate steps to iPhone health

Former Member over 9 years ago

Hi,

1.Bug report:
I'm using garmin connect sync my steps to iPhone health,but it always sync duplicate steps,if we sync 3 times one day, it will add 3 times steps to iPhone hearth,we can found the duplicate data source in iPhone health app,the same steps and same time flag.
Could you help us to fix it ASAP?

2.Suggestion:
In addition,if we ride a bike, could you help us to convert the Miles Cycling to Miles Running?
or we can add a switch to support it,someone can open it,but default is close this convert.

For example:
How Many Miles Cycling Equals Miles Running?
http://drmirkin.com/fitness/8841.html

Thanks!

0 atj777 over 9 years ago

I am seeing duplicates, too, but only for yesterday and the day before and only 2 of each hourly entry. Today there are no duplicates (yet).

0 Former Member over 9 years ago

I am seeing duplicates, too, but only for yesterday and the day before and only 2 of each hourly entry. Today there are no duplicates (yet).

you can sync for many times,you will found many duplicate data in iPhone health.

I have disabled Garmin connect mobile write steps to health app now. Will reopen it after it fix

0 atj777 over 9 years ago

you can sync for many times,you will found many duplicate data in iPhone health.

I sync my vivoactive with my iPhone perhaps 10 to 20 times per day. There has only been one set of duplicates so far..... anyway, it is a known issue so hopefully it will be fixed soon.

0 Former Member over 9 years ago

Same here... duplicates at **:00 hrs. 18.
:-(

This is what Healt app shows
1132 steps at 18:00
1132 steps at 18:00
1132 steps at 18:00
1132 steps at 18:00

All entries from iphone seem fine.