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Vivosmart does not update to 3.30

Former Member
Former Member
I have a notification that a software update to 3.30 for my Vivosmart is available. The current sw is 3.20. The app syncs with my Vivosmart but no update is done. What can I do to update?
  • It should update after you put it in the clip to charge. If it doesn't work, you might be lucky as 3.30 introduced a bug and a design mistake that should be corrected with the next update after 3.30
  • Former Member
    0 Former Member over 10 years ago
    Thanks! I tried this but it doesn't work. Does anyone have any idea? I contacted Garmin directly but received no response. Thanks again!
  • Former Member
    0 Former Member over 9 years ago
    For those who have the same problem: I disconnected and reconnected my Vivosmart with the iPad and the update was made after I charged the Vivosmart next.
  • Former Member
    0 Former Member over 9 years ago
    Further update in my software update mysery... The above worked for the update with 3.30 for some reason, when I tried to update to 3.40 the update was again not done. I disconnected and reconnected again, but this time the update was not done. I did everything the same as before. The support at Garmin is non-existant. So now I am stuck with the bugs of 3.30.