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Connection problems with new phone.

Former Member over 10 years ago

Hello,

I have been using my Vivofit for about a month now but I was using it on my Iphone 4s. I recently just upgraded to a Iphone 5s but my Viviofit wont connect to the app anymore. i tried making sure my bluetooth was off on my old phone and that it was disconnected from my old phone. Has anyone had this same problem?

0 pshare over 10 years ago

Did you actually go through the pairing process in Connect on the new phone? If the vivofit is still paired to the 4 or the ant stick, it can just be paired to one device at a time.