This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express Mac - sync backlog for Vivofit from 2 days ago

Former Member over 10 years ago

I have tried to sync my Vivofit from 1/4/15 and last night it had over 20 syncs that it said it had in the que. What the heck? It had probably 12-15 for 5:05 pm. I know I didn't try to sync that many times in a minute. When will this be fixed? I have uninstalled and reinstalled my Garmin Express several times. Thanks!

Mac - OS X Yosemite

0 Former Member over 10 years ago

Garmin appears to been having difficulties over the past several days. I was just able to sync using Garmin Express v3.32.7 But I see there is now a new version of GE as well as a Firmware update for the VS (2.9).

Give it another try. It should sync.

0 Former Member over 10 years ago

I just updated both firmware and my iPhone app to version 2.9. I got semi-sync'd. Steps and sleep updated but nothing else has. I still can't sync with MyFitnessPal, and my reports haven't updated since 1/4/15! Garmin? Are you out there and listening?

0 schinder over 10 years ago

They don't listen here. If you want to contact them, their support information is easy to find at http://garmin.com.

0 Former Member over 10 years ago

They don't listen here. If you want to contact them, their support information is easy to find at http://garmin.com.

I just called and spoke to a support person at Garmin. She acknowledged the interface with MyFitnessPal is still broken and gave an ETA of 1 week. It's clear they're getting many calls about this issue. I also begged for someone from Garmin to post an update in the forums acknowledging that the problem still exists and not leave us all wondering.