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Alarm time setup not showing correctly on iOS Garmin Mobile App

Former Member over 11 years ago

I've been having a strange issue that started today (this is the first day that we're back on Eastern Standard Time, we rewinded the clock by one hour at 2am). Ever since that event, when I change the time for the alarm, it doesn't show the time I set but 1 hour less. For exemple, if I scroll to 7:00 and touch Done, when it goes back to the setup page, it shows 6:00. I tested this and the alarm buzzes at 7:00 accordingly to what I set. On Garmin Connect on the computer, the alarm time is correctly displayed at 7:00.

I tried deleting the Garmin Connect Mobile App from my iPhone and restarted it. I even deleted the app caches. I reinstalled it, resynced my vivosmart, but the issue remains.

Can anybody confirm that I'm not the only one with this issue and please tell me what you guys did to fix this (if you managed to fix the issue by yourself).

Thanks !!!

0 Former Member over 11 years ago

I've been having a strange issue that started today (this is the first day that we're back on Eastern Standard Time, we rewinded the clock by one hour at 2am). Ever since that event, when I change the time for the alarm, it doesn't show the time I set but 1 hour less. For exemple, if I scroll to 7:00 and touch Done, when it goes back to the setup page, it shows 6:00. I tested this and the alarm buzzes at 7:00 accordingly to what I set. On Garmin Connect on the computer, the alarm time is correctly displayed at 7:00.

I tried deleting the Garmin Connect Mobile App from my iPhone and restarted it. I even deleted the app caches. I reinstalled it, resynced my vivosmart, but the issue remains.

Can anybody confirm that I'm not the only one with this issue and please tell me what you guys did to fix this (if you managed to fix the issue by yourself).

Thanks !!!

I am also having this issue. Just noticed it last night when I set my alarm for the morning. I am in CST. Any insight into the issue?

0 Former Member over 11 years ago

I will be glad to assist you. Please first make sure you are using the latest version of Garmin Connect Mobile (2.7.1) and the software on your Garmin device is up to date.
→ Activate display by double tapping on watch face
→ Long press display until menu appears
→ Scroll over once and select the clock icon
→ Select Mobile Device and arrow back (This will coordinate time with mobile device after next sync)
→ Adjust alarm time in Garmin Mobile Connect app
→ Sync watch to phone
Please let me know if I can assist you further.