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Current Known Issues

Former Member
Former Member
Current known issues will be addressed here. When they are resolved we will mark the issue as resolved. Links are to discussion threads.

Facebook availability

LiveTrack issues

Heart rate graphs missing for swimming activities

*RESOLVED* Edge device 'upload failed' message

*RESOLVED*Settings not saving after being changed

*RESOLVED*Vivofit sync successful but no new steps appear

*RESOLVED*Date/Time of activity changed

*RESOLVED*No graphs on Garmin Connect

*RESOLVED*Connect IQ does not appear
  • Apple Health integration showing either correctly on an hourly basis, or 2x, 3x, 4x, 5x, 6x, 7x, 8x per hour randomly... What are we supposed to do, check each hour to make sure that Garmin Connect has synced with Health correctly?
  • LiveTrack issue. I seem to have made the mistake of living where the mobile phone coverage is patchy. Each time I start a LiveTrack session (Samsung S5) with either my 920xt or 510 the session works as advertised until I hit that first blackspot where there is no mobile coverage. Bang, the session on the website says "connection lost" and it just does not reconnect. The phone happily sync'ed my steps but live tracking? Epic fail I am afraid. Or does Garmin assume perfect mobile phone coverage?
  • Former Member
    0 Former Member over 10 years ago
    Live Track missing on GC mobile apps Build 2.12, tried uninstalled and reinstalled but still dont see LIVE TRACK as an option. Using IPhone 5S IOS 8.3
  • Former Member
    0 Former Member over 10 years ago
    No leaderboard option available on iphone and %20 between words on any comments I make on phone. Garmin Connect seems fine on PC. The issues are solely on Garmin Connect Mobile and have been there since update 2.12 on iphone.
    Has anyone heard if Garmin are doing anything about the issues or are we just left to get on with it becoming more and more disgruntled.
  • Former Member
    0 Former Member over 10 years ago
    Having looked through previous threads why am I having a problem getting my 510 to sync with my I phone??? This problem repeats and repeats, there are continued promises that the latest upgrade has fixed it, but guess what it is still rubbish, I wish I had never bought it! What is the solution?
  • Former Member
    0 Former Member over 10 years ago
    I can see my latest activity in the GC App but not on the website. This has happened for my last 2 activities. Any ideas how to fix?
  • Leaderboard doesnt work on Garmin Connect update!!!!! Very annoying