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LiveTrack Still Crashes

Former Member over 11 years ago

Everytime I try to start livetrack, the app crashes. Have tried uninstalling/restart/installing multiple times. Never works. This is with an edge 810 or a forerunner 620. Or even if no device is connected.

I've tried contacting support. No help.

Here's even a crash log:

Incident Identifier: 4F8BDB64-26B3-4AA8-BFE3-FD185DBBE255

CrashReporter Key:   d86554938c061515339843fdbc526ea7f87af00f

Hardware Model:      iPhone5,1

Process:             ConnectMobile [197]

Path:                /var/mobile/Applications/7EE014F4-FB13-4E24-BDE1-C6244F873C38/ConnectMobile.app/ConnectMobile

Identifier:          com.garmin.connect.mobile

Version:             2.2 (2.2)

Code Type:           ARM (Native)

Parent Process:      launchd [1]



Date/Time:           2014-05-04 18:50:06.506 -0500

OS Version:          iOS 7.0.6 (11B651)

Report Version:      104



Exception Type:  EXC_CRASH (SIGSEGV)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Triggered by Thread:  0



Thread 0 Crashed:

0   CoreFoundation                	0x2e4e6dcc CFAllocatorDeallocate + 0

1   CoreFoundation                	0x2e4e898e _CFArrayReplaceValues + 894

2   CoreFoundation                	0x2e4e85ee CFArrayAppendValue + 102

3   CoreFoundation                	0x2e580de2 __CFRunLoopRun + 1154

4   CoreFoundation                	0x2e4eb46c CFRunLoopRunSpecific + 520

5   CoreFoundation                	0x2e4eb24e CFRunLoopRunInMode + 102

6   GraphicsServices              	0x332252e6 GSEventRunModal + 134

7   UIKit                         	0x30da0840 UIApplicationMain + 1132

8   ConnectMobile                 	0x000f2ba2 0xe7000 + 48034

9   libdyld.dylib                 	0x38e0dab4 start + 0



Thread 1:

0   libsystem_kernel.dylib        	0x38eb1838 kevent64 + 24

1   libdispatch.dylib             	0x38e000d0 _dispatch_mgr_invoke + 228

2   libdispatch.dylib             	0x38dfa61e _dispatch_mgr_thread + 34



Thread 2 name:  com.apple.NSURLConnectionLoader

Thread 2:

0   libsystem_kernel.dylib        	0x38eb1a84 mach_msg_trap + 20

1   libsystem_kernel.dylib        	0x38eb187c mach_msg + 36

2   CoreFoundation                	0x2e582554 __CFRunLoopServiceMachPort + 152

3   CoreFoundation                	0x2e580c74 __CFRunLoopRun + 788

4   CoreFoundation                	0x2e4eb46c CFRunLoopRunSpecific + 520

5   CoreFoundation                	0x2e4eb24e CFRunLoopRunInMode + 102

6   Foundation                    	0x2ef264bc +[NSURLConnection(Loader) _resourceLoadLoop:] + 316

7   Foundation                    	0x2ef9bc32 __NSThread__main__ + 1058

8   libsystem_pthread.dylib       	0x38f2ac5a _pthread_body + 138

9   libsystem_pthread.dylib       	0x38f2abca _pthread_start + 98

10  libsystem_pthread.dylib       	0x38f28ccc thread_start + 4



Thread 3:

0   libsystem_kernel.dylib        	0x38eb1a84 mach_msg_trap + 20

1   libsystem_kernel.dylib        	0x38eb187c mach_msg + 36

2   CoreFoundation                	0x2e582554 __CFRunLoopServiceMachPort + 152

3   CoreFoundation                	0x2e580c74 __CFRunLoopRun + 788

4   CoreFoundation                	0x2e4eb46c CFRunLoopRunSpecific + 520

5   CoreFoundation                	0x2e4eb24e CFRunLoopRunInMode + 102

6   Foundation                    	0x2eed9692 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 250

7   Foundation                    	0x2ef2a4d4 -[NSRunLoop(NSRunLoop) run] + 76

8   ConnectMobile                 	0x00493dc0 0xe7000 + 3853760

9   Foundation                    	0x2ef9bc32 __NSThread__main__ + 1058

10  libsystem_pthread.dylib       	0x38f2ac5a _pthread_body + 138

11  libsystem_pthread.dylib       	0x38f2abca _pthread_start + 98

12  libsystem_pthread.dylib       	0x38f28ccc thread_start + 4



Thread 4 name:  com.apple.CFSocket.private

Thread 4:

0   libsystem_kernel.dylib        	0x38ec4440 __select + 20

1   CoreFoundation                	0x2e586456 __CFSocketManager + 482

2   libsystem_pthread.dylib       	0x38f2ac5a _pthread_body + 138

3   libsystem_pthread.dylib       	0x38f2abca _pthread_start + 98

4   libsystem_pthread.dylib       	0x38f28ccc thread_start + 4



Thread 5:

0   libsystem_kernel.dylib        	0x38ec4c7c __workq_kernreturn + 8

1   libsystem_pthread.dylib       	0x38f28e06 _pthread_wqthread + 306

2   libsystem_pthread.dylib       	0x38f28cc0 start_wqthread + 4



Thread 6:

0   libsystem_c.dylib             	0x38e2c574 strlen + 28

1   ConnectMobile                 	0x003c4c68 0xe7000 + 3005544

2   ConnectMobile                 	0x003c419a 0xe7000 + 3002778

3   ConnectMobile                 	0x000f9ce6 0xe7000 + 77030

4   ConnectMobile                 	0x0041ead2 0xe7000 + 3373778

5   ConnectMobile                 	0x0042543e 0xe7000 + 3400766

6   ConnectMobile                 	0x00425198 0xe7000 + 3400088

7   ConnectMobile                 	0x003c3e7a 0xe7000 + 3001978

8   CoreFoundation                	0x2e5bb3d0 __invoking___ + 64

9   CoreFoundation                	0x2e5056c2 -[NSInvocation invoke] + 282

10  Foundation                    	0x2ef88f2c -[NSInvocationOperation main] + 108

11  Foundation                    	0x2eee6aa0 -[__NSOperationInternal _start:] + 768

12  Foundation                    	0x2ef8a968 __NSOQSchedule_f + 56

13  libdispatch.dylib             	0x38dfd4b2 _dispatch_async_redirect_invoke + 106

14  libdispatch.dylib             	0x38dfe7d4 _dispatch_root_queue_drain + 220

15  libdispatch.dylib             	0x38dfe9c0 _dispatch_worker_thread2 + 52

16  libsystem_pthread.dylib       	0x38f28dfc _pthread_wqthread + 296

17  libsystem_pthread.dylib       	0x38f28cc0 start_wqthread + 4



Thread 7:

0   libsystem_kernel.dylib        	0x38eb1a84 mach_msg_trap + 20

1   libsystem_kernel.dylib        	0x38eb187c mach_msg + 36

2   CoreFoundation                	0x2e582554 __CFRunLoopServiceMachPort + 152

3   CoreFoundation                	0x2e580c74 __CFRunLoopRun + 788

4   CoreFoundation                	0x2e4eb46c CFRunLoopRunSpecific + 520

5   CoreFoundation                	0x2e52f0d6 CFRunLoopRun + 94

6   CoreMotion                    	0x2eba3364 ___lldb_unnamed_function1407$$CoreMotion + 724

7   libsystem_pthread.dylib       	0x38f2ac5a _pthread_body + 138

8   libsystem_pthread.dylib       	0x38f2abca _pthread_start + 98

9   libsystem_pthread.dylib       	0x38f28ccc thread_start + 4



Thread 0 crashed with ARM Thread State (32-bit):

    r0: 0x390c7ad0    r1: 0x17666db0      r2: 0x00000004      r3: 0x00000001

    r4: 0x00000000    r5: 0x17696108      r6: 0x17696100      r7: 0x27d1be90

    r8: 0x1767c560    r9: 0xffffffff     r10: 0x17666db8     r11: 0x00000006

    ip: 0x17696118    sp: 0x27d1ba48      lr: 0x2e4e8993      pc: 0x2e4e6dcc

  cpsr: 0x80000030





(removed the binary images section since it was too long)

0 Former Member over 11 years ago

Thank you for providing the crash log information. At your earliest convenience, would you please add the binary images section as well? You can either post it on here or send me a PM--whichever is easier for you. We'll need the entire crash log (including this info) to look into this issue for you.

I apologize for any inconvenience that this has caused.