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Garmin Connect Mobile App 2.0 crashes on Livetrack

Former Member
Former Member
Ever since I updated the Garmin Connect Mobile App to the 2.0 version on my iPhone 4s, the app crashes when I want to start Livetrack.
Is there anybody who knows what can cause this glitch.

I've updated the firmware on my Edge 510 device aswell.


Thank!
  • Former Member
    0 Former Member over 11 years ago
    Delete the app and re-install. It appears to work fine afterwards.
  • Former Member
    0 Former Member over 11 years ago
    same problem. App crashes while trying to start the Live Track
    ...
  • Former Member
    0 Former Member over 11 years ago
    Delete and re-install worked for me

    Delete the app and re-install. It appears to work fine afterwards.


    This worked for me, too. When I first updated, the app paired fine with my FR 220, but as soon as I tried Livetrack, it crashed every time. A delete and re-install made it work fine.

    So far, with very limited time actually using the new app, it appears MUCH better than the older version.
  • Former Member
    0 Former Member over 11 years ago
    Me too. I deleted the app and reinstalled and that fixed the problem.
  • Former Member
    0 Former Member over 11 years ago
    Ever since I updated the Garmin Connect Mobile App to the 2.0 version on my iPhone 4s, the app crashes when I want to start Livetrack.
    Is there anybody who knows what can cause this glitch.

    I've updated the firmware on my Edge 510 device aswell.


    Thank!


    Some Garmin Connect Mobile v2.0 users encountered an issue where their iOS device would crash when LiveTrack was selected. Should you encounter this issue, please follow these steps to correct it:

    1. Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-left corner of the app.
    2. Tap the "x" in the corner of the Garmin Connect Mobile app.
    3. Tap Delete to remove the app and all of its data from your device.
    4. Press the Home button.
    5. Go to the App Store.
    6. Search for "Garmin Connect Mobile" and download it again.

    This should correct this issue. In some situations, rebooting both the iOS and Garmin devices may be necessary. To avoid confusion, please keep any questions or comments regarding the LiveTrack Crash Issue within the following thread: LiveTrack Crash Issue FIX.
  • Former Member
    0 Former Member over 11 years ago
    Finally got it to work, Said no in the prompt do you have a device to connect during install, tried to start live track and it Said you have to connect watch and so I did and viola it worked, Will try it on a run this weekend to see That it tracks and not crashes
  • Workedfor me. Went running today, no problems, nice :D
  • Former Member
    0 Former Member over 11 years ago
    Reinstalling the app worked out fine for me. Tanks a lot!
  • Former Member
    0 Former Member over 11 years ago
    ive tried it 3 times but still get a red bar saying sync failed cannot connect to device