Urgent Bug Fix Request – Garmin Connect 5.30.1.1 on iOS 27.0.1

Hello Garmin Development Team,

I would like to report two issues affecting Garmin Connect version 5.30.1.1 on iOS 27.0.1 and request that they be investigated and addressed in a new corrective update.

Bug 1 – Multisport Workout Editor

When attempting to create a structured multisport workout, the application does not allow me to properly configure and edit the workout steps.

I am trying to create a HYROX workout consisting of 16 alternating running and functional training stages.

The workout editor behaves unexpectedly, preventing me from completing the configuration. A red warning triangle also appears next to a cardio step.

Bug 2 – Garmin Support Connection Error

When attempting to access Garmin Support directly through the Garmin Connect iOS application, a network connection error appears, preventing access to the support page.

The error persists regardless of whether I use Wi-Fi or mobile data.

Troubleshooting Already Performed:

  • Tested different internet connections (Wi-Fi and mobile data).
  • Confirmed that no VPN is being used.
  • Force-closed and restarted Garmin Connect.
  • Uninstalled and reinstalled the application.
  • Tested Garmin Connect through a web browser, where the workout configuration options are more limited.

Unfortunately, these steps did not resolve the issues.

Device Information:

  • Smartphone: Apple iPhone
  • Operating System: iOS 27.0.1
  • Garmin Connect Version: 5.30.1.1
  • Garmin Watch: Forerunner 970

Request to Garmin:

Please forward these reports to the Garmin Connect iOS development and quality assurance teams.

I kindly request that Garmin investigate both issues and release a corrective application update to restore the expected functionality.

Please also confirm whether these are known bugs and whether a fix is planned for an upcoming release.

I have screen recordings demonstrating both problems and can provide them if necessary.

Thank you for your attention and for continuously improving the Garmin ecosystem.

  • The Forerunner 970 does support structured multisport workouts, so a 16-stage HYROX workout should be possible. The red warning icon suggests Garmin Connect has identified an issue with that specific workout step possibly due to an unsupported target, duration, or exercise configuration. I recommend reviewing or recreating the cardio step showing the warning and see if the icon clears.