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Connecting Garmin app to Runna

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I was having problems with Runna workouts syncing to my Venu 3s, they were showing in the Garmin app just not pulling on to the watch.

I contacted Garmin support who told me to disconnect the Runna app and reconnect it - which I did, however I’m now in a worse position where the Runna app shows it’s connected but in the Garmin app it’s not showing as a connected app and now the workouts aren’t on the garmin app or my watch (Strava, my fitness pal etc are there).

Can anyone help, my phone is updated to the latest iOS as suggested in other posts, I’ve tried off and on again multiple times.

  • 0

    Hi  if Runna shows connected on their side, but you do not see it in Connect Apps inside of your Garmin Connect app, I would suggest completing a full retry by trying the following steps. 

    1. In the Runna app disconnect your Garmin account
    2. Sign out of both Garmin Connect and Runna
    3. Force close both apps and restart your phone
    4. Reconnect from within the Runna app ensuring you complete each step required in their app
    5. After walking through reconnection, verify if any of your workouts from Runna appear in the Garmin Connect Calendar or in Training & Planning