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No Push Notifications

Charfmann

I am on Garmin Connect 5.27.0.15 and don‘t get any push notifications from the app although I have activated push notifications on ios and within the app. I get all notifications from IOS on the watch (Venu X1) but no App push notification on my iPhone 15 Pro, 26.5.2. I have restarted the iPhone and I have reinstalled Garmin Connect. Nothing has helped.

  • 0 in reply to 1534322

    You'll need to completely remove it from the phone and reinstall it. Removing it from the Home Screen will not do anything to help resolve this. 

  • 0 in reply to Garmin - SP

    I have completely removed it and deleted it and when I installed it back. I got the same thing. Which is nothing changed . Right now I’m dealing with Connect doesn’t recognize me I got a new phone and when I went to logon to connect, it didn’t even recognize me. I had to start all over again lost all my data. don’t know what happened.

  • 0 in reply to 1534322

    When you say it didn't recognize you, do you mean it wouldn't let you log in with your original email address to your Connect account? I do see that you have two accounts with different email addresses linked with your Venu 4. If that is the case I would recommend reaching out to our support team via chat, phone or email at the link so they can help get you back into your original account. 

    https://support.garmin.com

  • 0 in reply to Garmin - SP

    I recently changed phones so when everything transferred it messed a lot of things up. When I went to log in it tried to log in automatically but wouldn’t log in at first. Than I tried it again but this time I did things manually. That’s when I didn’t recognize anything my stats etc was not showing up and a new profile icon was added and it treated me like I was new. I don’t know what happened but it’s not logging any data on from peloton. And yes everything is checked on. The only thing good about this is when I use the watch it notifies me that I have data