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Track doesn't load in the app

vpmvanderhulst

I have imported a (relatively large (1000KM)) track on my Garmin Connect (on the iMac).

On the app (iPhone) I can find the track in 'courses' but it doesn't loadI

Instead of the track it shows the entire map of Europe without any track.

Do I have to adjust a setting within the app? Or is the specific track to long.

Thank for any answer.

Victor

  • 0

    Can you please upload a video showing this process please? 

  • 0

  • +1 in reply to vpmvanderhulst

    Thanks for that video. Does it exhibit the same behavior with shorter routes, or just those over 498km (310 miles)? 

  • 0 in reply to Garmin - DK

    Only the long tracks. On iPad things work well. 
    i thought is a setting I wil have to adjust. 

    thanks victor

  • 0 in reply to vpmvanderhulst

    Thanks  ! I've just sent over an email to you to gather some files and additional info. Please be on the lookout for that soon.

    Any others who may be experiencing this behavior, please bookmark and follow this thread as we will post any meaningful updates here.

  • 0 in reply to Garmin - DK

    I have had this too. Even some long routes that did work some time ago are not now showing properly. This is on connect iOS and iPadOS.