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sleep time not recorded

pbak63 6 months ago

My sleep times are rarely picked up by the Connect app. I've even deleted and downloaded the app. Any other ideas? Thanks.

0 trux 6 months ago

Does the watch show the correct times? Is any other data missing in Garmin Connect, such as Heart Rate, Sleep diagrams, Stress, etc.?

0 pbak63 6 months ago in reply to trux

Hi Trux, Most days I get "No Sleep Detected". Other data such as Heart Rate are always correct.

0 trux 6 months ago in reply to pbak63

pbak63 said:
Other data such as Heart Rate are always correct.

Does the all-day HR chart show HR data also during the sleep time?

pbak63 said:
Most days I get "No Sleep Detected".

And the watch tells what when you go to the Sleep widget? Which watch model do you have?

0 pbak63 6 months ago in reply to trux

The HR shows for 24 hours. Model is a Fenix 6.

0 trux 6 months ago in reply to pbak63

And the Sleep widget on the watch does show the sleep or not? If there is no sleep recorded on the watch either, then it is not a problem of Garmin Connect. If there is some sleep data on the watch, and noting in Connect, then there is a synchronization problem. The troubleshooting would be quite different, depending on it.

0 pbak63 6 months ago in reply to trux

I've added the sleep widget to the watch. Lets see if that helps. I certainly used to see sleep on the app. Thanks for your help.

0 trux 6 months ago in reply to pbak63

pbak63 said:
I've added the sleep widget to the watch.

If you added it, then it should show some data for the last night (if there was any). If there is no data, then review the troubleshooting information here: My Sleep Statistics Are Not Displaying in Garmin Connect | Garmin Customer Support