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In Garmin Connect large middle chunks of pace and stroke report are missing.

My Forerunner 255 shows the pace while I am swimming, but on Garmin connect large chunks of pace and stroke are missing. Only the beginning and the end records show in these reports. This has happened sporadically 3 times. Ironically the lap report shows the pace. I have updated and reinstalled the software.

  • It sounds like a syncing issue, I would recommend to remove the watch from Garmin Connect/Bluetooth then repair to see if that corrects it. Here is a link on how to do this. 

    Remove and Add a Device From the Garmin Connect App

    If the issue persists, please uninstall/reinstall the Garmin Connect app. You can also sync with Garmin Express which is only found on a computer. You would plug the watch into the computer using the charging cable. Here is a download link:

    express.garmin.com