This is not the first time this happens. How to fix??
Open the app so it syncs.
Activities are synced directly after they have been saved if the phone is close by. Steps are synced when you open Garmin Connect.
Yes, this is how it should work, but it doesn't. Activities are synced, and even when you open activities it shows 0 steps, for an activity that clearly states 4.36km or 3,83km.
How many steps do you see logged on the watch?
There were a total of 19503. Might be the watch is glitching, it's pretty old, and there isn't also any HR for yesterday.
Thanks anyway!
If it continues to happen, then I recommend to Remove and Add a Device From the Garmin Connect App | Garmin Customer Support, then log a few minutes of steps and HR, and record a test activity, wait till the next morning, sync, and see whether it helped. If not, then have a look at the Troubleshooting guide for (some) data missing after syncing for more tips.
Unfortunately the removing/adding will not restore the lost data, but it prevents it from going on to lose more of it.
