Pace graph not showing

9662370 17 days ago

Hello, Can anybody tell me why the Pace-graph in de connect-app is an empty graph. On my Fenix 7 pro and on the web-version there is a normal pace-graph. The other charts are filled with data. I see iT onlu happens when I do a workout in running.

Top Replies

Garmin-Maeve 13 days ago +13 verified

We have opened a ticket on this and are working on a fix.
Vestnic 17 days ago +3

I don't know why, but it is the same for me, for the last 2 days.
Waldner.Katharina 1 day ago in reply to Garmin-Maeve +2

Hi,

Garmin-Maeve
Do you have an update?

BR

All Replies

0 2127520 2 days ago

I have the same issue, Garmin Forerunner 955 showing the peace graph, but no data in the connect app. I have scrolled back to early runs and now none of that data is there in the connect app.

What is the etd to get this fixed?

0 jmarsh2 2 days ago

I'm about to switch from garmin. Should not take two weeks to fix.

0 jmarsh2 2 days ago

This wait is ridiculous! Two weeks?

0 B1nny 2 days ago

Mines has been fine now over the past week, it started working again — 955 Solar, IOS iphone 13

0 BMADDOX17 2 days ago

Also no pace graph showing for the last few days and still ongoing today. Very frustrating. I have the 935.

0 Waldner.Katharina 1 day ago in reply to Garmin-Maeve

Hi,

Garmin-Maeve
Do you have an update?

0 5847865 1 day ago

Hi Garmin-Meave

The problem on my device remains, I have detected that the races on tape show the graphs well, if someone who follows me sees my activity in his application it is displayed correctly, I have already uninstalled and reinstalled the application and the error persists.

0 B1nny 1 day ago

Spoke too soon, it’s gone again. Last few were ok, recent activity it’s gone. Interestingly, going into the history shows the graphs for the recent ok runs, and missing for the problematic ones.

0 1825754 1 day ago in reply to Garmin-Maeve

Same problem here, forerunner 245, iOS, no pace graph for the past two weeks.

0 hannahpollard80 11 hours ago

Still not working for me...it was working when I had Coopah runs pushed to Garmin but since I have taken them off, the pace chart has vanished. Not sure how it can take so long to fix?!