Venu 3s software updates

Hello ,

For the past week my Venu 3s has been asking to sync with Garmin express to keep its data, when i do this it says that there an update available, so i have done the update. This has happened about 3 -4 times. I feel like watch is stuck in a loop. I was trying to ring to speak to Garmin but my home phone battery went flat cause i was waiting so long.

I have already had the watch replaced by Garmin under warrenty.

Thanks,

Penny