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Not showing my data in the app

3719876 6 months ago

I can see my steps and stuff on my watch screen and then on the app Home Screen in “at a glance” but when I click on my steps it says it has no data over the last 1-7 days and I have 0% of my step goal. I can’t find anywhere in the app to get it to actually show my steps in the steps area and my step data. I also can’t figure out where I can change the time and date on the screen.

0 trux 6 months ago

Restart the watch, and try syncing over the USB cable to a computer with Garmin Express. You can also Remove and Add a Device From the Garmin Connect App | Garmin Customer Support, then log a few minutes of steps and HR, and record a test activity, sync, and see whether it helped. If it does not, then have a look at the Troubleshooting guide for (some) data missing after syncing for more tips.

3719876 said:
I also can’t figure out where I can change the time and date on the screen.

The syncing over the cable should sync the time with the computer. You can also go out and start an outdoor activity, or open the GPS menu, and the watch will sync the time with the satellite.