Allow Intensity Minutes to be manually added - continued missing IMs from Edge 1040

Looking over the Garmin Edge 1040 forum, I see continued reports of bicycle rides captured on the Edge 1040 not sending Intensity Minutes to Garmin Connect. Or, maybe it's the other way around: Garmin Connect iOS (Bluetooth connection) is not grabbing the IMs from Edge's cycling activity?

Either way, I am STILL having this problem with TODAY'S (July 2024) most current Garmin Edge 1040 firmware and the most current Garmin Connect iOS version.  One out of every four or five rides, the Intensity minutes captured on my Garmin Edge 1040 using heart rate from the Garmin HRM-Pro+ will show in the Edge activity, but it will not be sent to Connect after sync-ing.


This was taken after I captured my most recent bike ride on my Edge *and* synched the activity to Garmin Connect.  I tried rebooting the Edge and restarted Garmin Connect iOS multiple times, but GC would NOT take the Intensity Minutes showing in the cycling activity on the Edge.


I use Intensity Minutes as a motivator by trying to maintain a streak of breaking my weekly goal minutes.  However, this bug has made it useless to rely on this stat.

How about this idea:

Since this bug will never be addressed, can the customer PLEASE be allowed to manually enter Intensity Minutes that contribute to this stat in Garmin Connect?

  • If you use Edge 1040, remove the watch from your wrist, and the IMs from Edge will be counted. Otherwise the watch takes the precedence, and since it does not record any activity, and does not use the chest strap, it processes completely different HR data. Another solution is pairing the chest strap with the watch too, and starting an activity on it concurrently too (may be discarded at the end in order to avoid the duplicate).

  • Thank you for the idea, but I never wear my watch when I ride my bike.  All HR data from the Garmin strap is fed unhindered directly to the Edge when I cycle.  As an aside, the watch (an FR955) is configured in Garmin Connect to be the primary device, but again, I never wear it while cycling.

    I have been an Edge user since 2012 but only started using a Garmin watch in 2022.  In the past few years, I started experiencing Intensity minutes issues in recent months.   And, it is intermittent.  With no other changes, a cycling activity will show IMs perhaps four out of five rides.  And then, mysteriously to me, one activity will not have it, despite capturing HR and certainly riding in the HR zones that qualify for IMs.

  • I have been an Edge user since 2012 but only started using a Garmin watch in 2022.

    Well, no Edge before the current generation (540, 840, 1040, Explore 2) supported the feature of Intensity Minutes, so if you had no watch, the only remaining possibility for seeing some IMs is that they came from the HRM-Pro strap, otherwise you could not have any.

    And then, mysteriously to me, one activity will not have it, despite capturing HR and certainly riding in the HR zones that qualify for IMs.

    Are you sure you use HR Zones for IMs? In the default configuration, they are based on 7 days avg. Resting HR, not on the HR Zones. 

    With no other changes, a cycling activity will show IMs perhaps four out of five rides. 

    Please post screenshots of the all-day HR graph, the IMs graph for given day, and the IM configuration for a day when you did not get the expected IMs. And a link to the activity (not just a screenshot!) from the concerned day. It can give the clues why it happened.

  • I also recommend reading carefully the document How Are Intensity Minutes Earned? | Garmin Customer Support in order to understand the conditions necessary for getting some IMs. 

    And if you use the HRM-Pro strap, then read especially the following paragraph:

    If you have a Garmin HRM-Pro or HRM-Pro Plus, which is also paired to the Garmin Connect app on your phone, you will get intensity minutes for activities which would otherwise not earn intensity minutes.

    For example, if you record your ride with a non-Intensity Minutes compatible Edge while wearing an HRM-Pro or HRM-Pro Plus, and the monitor is also paired to the Garmin Connect app on your phone, you will get intensity minutes after syncing the monitor strap with the app. Only the HRM-Pro and HRM-Pro Plus are capable with this feature.

    NOTE: If you are using a device that requires the 10 minute threshold and a device that does not require the threshold for the same activity (for example; the HRM-Pro Plus and the Edge 1040) then it is expected that the intensity minutes can be adjusted after both devices sync to the Garmin Connect account.

  • Well, no Edge before the current generation (540, 840, 1040, Explore 2) supported the feature of Intensity Minutes, so if you had no watch, the only remaining possibility for seeing some IMs is that they came from the HRM-Pro strap, otherwise you could not have any.

    Poor communication on my part.  My intention was not to claim I got IMs from older units - In reality, I wasn't even aware of IMs until I started using my watch in July 2022.  By that point I was a month or two into the 1040 and, with the watch usage, became intrigued with using the IM glace as a motivator for weekly exercise. 

    My point was only that the Edge 1040 captured IMs without issue for almost two years but seemed to have issues some time over the past few months.

    Are you sure you use HR Zones for IMs? In the default configuration, they are based on 7 days avg. Resting HR, not on the HR Zones. 

    Again, poor communication. I meant that, while cycling, I was confident my heart rate reached elevated HR zones as defined in the USER HR zone setting (not the IM config HR zone settings), which should have triggered the IM count.

    To answer your question, I did look more closely at the IM setting and discovered it is set to the default option of "letting Garmin determine" (or whatever it reads).  I have since changed it to use the Zone 2/Zone 3 manual option to see if that works.

    Give me a day or so for the requested screenshots, but here are the activity links.

    Here is the link to the cycling activity that did NOT capture Intensity Minutes.

    Here is a cycling activity from two days prior (all the same sensors, settings, etc) where the Intensity Minutes were captured.

    Notice that the Intensity Minutes section appears in the second activity but not the first.

  • I also recommend reading carefully the document How Are Intensity Minutes Earned? | Garmin Customer Support in order to understand the conditions necessary for getting some IMs. 

    Whoops, hang on.  Actually, buried in that link was this:

    1An HRM-Pro or HRM-Pro Plus heart rate strap must be paired to the Garmin ConnectTm app on your phone to earn Intensity Minutes for select activities such as a ride when paired to an Edge computer.

    This may be the cause.  Until I read that line, I forgot that I had recently removed the Garmin Connect pairing of the HR strap.  

    I did this because I had another issue over the weekend where the 1040 would not sync with Garmin Connect at all.  Activities would not upload and courses would not download to the unit.  Researching that issue, I read a recommendation elsewhere in this forum to remove all pairing but the 1040 from Garmin Connect iOS.

    Coincidentally or not, after I removed the HR pairing from Garmin Connect, the Edge immediately started synching with GC again.   But, I re-paired the HR strap and will see if both issues are resolved.

  • Notice that the Intensity Minutes section appears in the second activity but not the first.

    I see it at both of them:

       

  • I appreciate you sticking with me here. 

    I assure you that, up until yesterday afternoon (when I verified that the activities were publicly viewable), there were no intensity minutes on the one activity.  But now they are there.   ¯\_(ツ)_/¯

    This morning, I also noted that the Garmin Connect iOS IM widget includes the minutes from Monday's ride.

    So, one of the two changes I made last evening (both inspired by your responses) appears to have corrected this.

    1.  I re-paired the HRM-Pro Plus to Garmin Connect iOS.
    2.  I changed the way Garmin Connect calculates IMs, going from the default method to the manual HR zone method (leaving the default values of  Zone 3 and Zone 4)

    I am going to mark this as the possible answer to my issue.