Garmin Venu 3S - Text Message Notifications not working - Apple iPhone 13

Acko1998 10 months ago

Can someone please assist. My wife bought a Garmin Venu 3S yesterday. Everything is working well except text message notifications are not coming through from her Apple iPhone 13. All software (phone and Garmin device) is up to date. I have tried everything and researched extensively. I followed all advice in relation to notifications. Has anyone else experienced this, and is there one trick I have missed?

PS - I have a Garmin Venu 3 (4 weeks old) and mine works fine.

0 Garmin-Inder 10 months ago

This is typically due to some of the settings not matching to what is mentioned in this FAQ for iOS: How Do I Set Up Which Notifications Display on My Garmin Device?

Especially the show previews setting for the messages app. It must be set to Always or While Unlocked.

If you continue to have trouble receiving text notifications, you'll want to reach out to your local Garmin Support team.

0 3920180 2 months ago

I know this is an old thread, but were you able to figure out how to get it work for your wife? My wife and I got a Venu 3S and Venu 3. We get all the notifcations and receive phone calls but not having any luck with receiving text messages on the watches. We did all the troubleshooting that's recommended and getting no where.

0 1306846 2 days ago in reply to 3920180

Hello! i just had this issue. turns out i had to turn on the "message previews" in my message settings. otherwise it seems like the notifications wont come in on my venu 3s. hope this helps:)