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Garmin Connect Mobile Updated Home Page

2046312
over 1 year ago

It’s terrible. 

  • 0 over 1 year ago in reply to 4497664
    • I agree the new home page is dreadful. It makes me want to buy an Apple Watch. 
  • 0 over 1 year ago in reply to bluefish

    The overview section in the video is ok, but I don't think they want to make Garmin angry (sponsorship, etc). 

  • 0 over 1 year ago in reply to bluefish

    I think that there are groups of people who complain about something they are bothered by (those posting here and those posting on the app page review section). But: then there are those who are bothered who do not post a complaint. Just did some research on the internet (dangerous, I know!): but this: "For every customer complaint there are 26 other unhappy customers who have remained silent –Lee Resource." and "96% of unhappy customers don’t complain, however 91% of those will simply leave and never come back – Financial Training services."

  • 0 over 1 year ago in reply to Byringe

    They did test. I joined the beta program.  I opted out within hours and told them how bad it was. Within a week it was implemented and now there's no choice

  • 0 over 1 year ago

    Please, please, please let there be a way to roll back to the old Home Screen. This new release is awful!!!
    on my iPhone it looks dreadful. 
    Why the change??

    The old home page work so well 

  • 0 over 1 year ago

    It’s crap bring back the old app

  • 0 over 1 year ago in reply to davebk
    davebk said:
    For every customer complaint there are 26 other unhappy customers who have remained silent –Lee Resource."

    I have found the source. However, it should be noted that this study is from 1999 (TARP Research).

    A time when Internet use was still very limited. It was therefore more difficult to submit a complaint back then. For this reason alone, this study cannot be transferred to the present day. Furthermore, there were not yet such far-reaching consumer protection laws back then. In the EU in particular, consumer protection laws have been significantly extended. There are now a number of institutions that you can turn to and that enforce your rights.
    As I said, figures from 1999 cannot be applied to the year 2024.

    Today it is much easier to lodge a complaint. You can see that here in the forum. It's now so easy that it's usually not about constructive criticism, but often just posting "it's bad".

    You can see a nice example directly above my post. A single user writes 2 posts without offering any constructive criticism. He only writes "it's bad" TWICE.

    badcat3222 said:
    It’s crap bring back the old app
    badcat3222 said:
    This really is terrible

    Why twice ?

    When I look at all the posts in the forum on this topic, it's not uncommon. I think it's the wrong way to just write over and over again that it's bad. Or they write "I'm going to Apple". Then let them do it.

    just my two cents

  • 0 over 1 year ago

    I’m moving to Apple. Just about to purchase my new watch and sort the app. Goodbye Garmin. You should have chexpect it out with your users first Wave ! Who’s coming?!

  • 0 over 1 year ago in reply to 4497664

    I agree - absolutely hate the new app.  I've been a Garmin user for years purchasing multiple devices because of how user friendly and intuitive their app/home page was.  Unfortunately, if they don't allow us to revert back to the old version (and soon), I'll be shopping for something else.