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Body battery, heart rate and respiration not recording.

Hi.

Since 8am yesterday morning, nothing is showing for my body battery, heart rate and respiration. My sleep was recorded. And my run recorded successfully yesterday. But no data for over 24 hours for those three categories. Despite wearing my watch the whole time.

Any suggestions? Thanks.

0 trux over 1 year ago

Try syncing and then resetting the watch. On many models you can do it by holding the top left Light button for up to ~30s. No data is lost with this type of reset. Or at least restart the watch.

If it does not help, Remove and Add a Device From the Garmin Connect App | Garmin Customer Support, then log a few minutes of steps and HR, and record a test activity, sync, and see whether it helped. If not, then have a look at the Troubleshooting guide for (some) data missing after syncing for more tips.

0 mattarnold80 over 1 year ago

The fix (for me) was to turn off my watch and close out of the app...turn the watch back on and then open the app.As soon as I did that, data started showing in real time and also started being recorded to the graphs.

Using a Vivoactive 4S watch with whatever the latest software updates are (as of 4/24/24) and ios 17.4.1 on an old iphone SE and the new horrible Garmin Connect app update.