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It takes too long to update Sleep score in Garmin app for my Venu 2S watch.

Hey guys!

This morning it took 1h of refreshing the app and syncing the watch to Garmin app until I saw my score. yes, both Garmin app and watch are updated.
Some mornings it takes few minutes, but this is not okay as customer experience. When I wake up I want to see my sleep score. If I get these values at lunch time it’s of no interest to me anymore.

It feels like the more tech you put on a device, the worse it works. I have the say my old Forerunner 235 was way better! Maybe go back to simpler devices. 

Cheers,

Veronica

  • Have you looked at the sleep glance in your watch before you tried to sync the data? At least earlier it synced instantly as soon as you looked at the sleep glance.

  • Hello, ever since this new app layout, my Garmin (Tactix 7 Amoled) has been taking FOREVER to sync in the mornings. I can’t believe they think that charging almost 2 grand for a watch is anywhere close to acceptable. About 2-3 months ago, I loved and swore by Garmin, but this issue has gone unresolved for way longer than it should be. My notifications on my watch are also delayed and used to be instantaneous. My watch battery drains SIGNIFICANTLY faster out of no where. I’m talking 3 days on full charge with no activities and low power options. (I usually get 30). I don’t know what’s going on but I really hope the just revert back to the old app layout. 

  • I haven’t tried that, will check tmr morning and see how it goes. Thanks for the tip!