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Lack of data coming from HRM-pro plus to the app

Jamatoma1
over 1 year ago

I have both HRM-Pro plus and converted it with the app however I don't see statistics from it in to the app. Ones I do rowing on concept 2 and I saw different HRB on the Ergonometr ( get data from HRM-pro) and on the Garmin watch even after sync with app haven’t data changed. Today I don't see the promised data from my running in the app. Please give me advise what I should do to have data in the app related to my training. I see only data coming from my fenix watch 

  • 0 over 1 year ago

    If you wear the watch (the Primary Wearable Device), then the HR comes from it. In order to have the HR data from the HRM-Pro strap, you have several options:

    1. Remove the watch from the wrist
    2. Disable the internal Wrist HR sensor on the watch
    3. Connect HRM-Pro to the watch, and start an activity on it
    4. [Connect the HRM-Pro to the watch and start the HR Broadcasting - NOTE: this is not guaranteed to work on all Garmin watch models. Some of them will broadcast the HR from the internal sensor anyway, but there are some models that will broadcast (and record) the strap HR data]