This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

My steps are not uploading into the connect app, and although I am moving, the app does not register them

All my steps are not registering in the application, my watch is working perfectly and I can see my daily steps on the dashboard, but they are not registering in any of the challenges or in MyFitnessPal application

0 trux over 1 year ago

Remove and Add a Device From the Garmin Connect App | Garmin Customer Support, then log a few minutes of steps and HR, sync, and see whether it helped. If not, then have a look at the Troubleshooting guide for (some) data missing after syncing for more tips.

0 8497100 over 1 year ago in reply to trux

Hi thanks, I have already attempted this numerous times.

I’ve read all the troubleshooting, it’s appears to be a problem with the Connect app.

I was getting an outage error last week on my phone, and it hasn’t resolved itself since then .

it’s only a small inconvenience, as it still uploads my Strava